Testimonials
These are just samples of the feedback we get from our satisfied customers. If you would like to share your experience with Room Doctor, e-mail info@roomdoctor.com and feel free to include any pictures of what you've done with our products!
2nd purchase! Excellent again! Great communication! Fast shipping! Great item!
— Ron Davis, Battle Creek, MI — Jan 2009
Fast shipping! Happy to have eco-friendly furniture for my children! Thank you!
— Jeanette KonciKowski, Blasdell, NY — Jan 2009
I bought a twin size futon from you and recieved it. However, during a drunken craze box 1 of 2 was burned. So I'm wondering if I can get that part of the package only? If so please let me know how much it would be and send me an invoice and I will promptly send payment.
— Anonymous, Santa Fe, NM — Jan 2009
It must have been a cold night in Sante Fe, or a really big bon fire. Email was recd Sat morning, the day after packages were delivered on a Friday! Next time we will ship so that package arrives on a Mon or Tues.
Wow - you guys (gals) are good
— David Adelson, West Stockenbridge, MA — Dec 2008
Well, once again, I'm blown away by your customer service… I read glowing review after glowing review about the quality of your products from customers on Amazon, Ebay and your website. You have definitely made me a return customer and I will be sure to spread the word.
I also just want to add that I think your mission there is awesome. We feel so strongly about maintaining exceptional customer service, product quality and employer-employee relations, all while being as eco-friendly as possible. You guys hit every nail on the head there, focusing energy in all those areas, and I just want to say that it's impressive and refreshing to read about! Kudos to all of you at Room Doctor - pursuing and practicing those ideals makes your company a cut above the rest, to say the least.
— Bridget Boudreau, St. Louis, MO — Dec 2008
I just assembled these this weekend and they are awesome! There is not a mechanical bone in my body and I was able to do it myself which has me amazed.
— Brenda Bregoli, Norwell, MA — Dec 2008
GREAT bed frame, EXCELLENT communication, HIGHLY recommend, 5 stars
— Patricia Cassel, New Bloomfield, PA — Dec 2008
Wanted to say THANKS again for all the help. The stuff arrived yesterday. (on a tractor trailer!) I haven't opened it yet but if it is in any way as good as your service, I expect it to be some sort of dream futon!
— Viki Hansen, Plymouth Meeting, PA — Nov 2008
You have a great product, I am amazed at the ingenuity of how easy it was to put together and the high quality of the wood. Thanks so much.
— Lore Mariano, New York, NY — Aug 2008
I wanted to drop you a note and thank you for your help and prompt shipment of our 3 beds and TV stands to Louisiana. They were just as easy to assemble as you said, and everything fit as it should, and looks great. The prices could not be beat, and we are super satisfied with the purchase. Once again, THANK YOU FOR ALL YOUR HELP AND GREAT CUSTOMER SERVICE!
— Norman Peniston, Convent, LA — Aug 2008
Thank you so much Erich for your assistance. I have to say that you have been probably the most efficient, helpful and friendly CSR/Sales person/agent I have EVER dealt with. Thank you very much and I am extremely impressed with this company so far.
— Jessica Van Bibbler, Charleroi, PA — Jul 2008
Thank for the fast, courteous and professional service. You guys and your product are the best.
Our daughter wants us to get her a futon bed also, so we'll be using you again real soon. Again, thank you and great job
— Chris Gallup, Elbridge, NY — Apr 2008
I am glad I found Room Doctor. Be of encouragement because your furniture is affordable to people who have little money. (I can vouch for this). Keep it up!
— L. Owens, Jacksonville, TX — Apr 2008
I got the full bed assembled today and it was very easy. There were no shortcuts used in the construction of this bed and I want you to know, I am very satisfied.
— Carlton R. Parker, Brimfield, MA — Apr 2008
Wanted to let you know that I received the bunk beds. Everything was packed extremely well. I have them stained & setup already. They are outstanding!
— David March, Rochester, NY — Apr 2008
This bed is great! It's high, easy to assemble and very, very sturdy. I stained it a dark cherry color and glossed it. It looks like a $500 bed now! The bed is also easy to disassemble if I ever want to move it out of the room it's in now.
— John Porter, Mobile, AL — Feb 2006
Very Pleaseeeeddd!!!!
— A. Cabrera, New York, NY — Jan 2006
Adam hogs the poof chair all to himself. I use it at parties for extra sitting and my older son Alex enjoys it when his playing his game boy.
— Jeff Stover, State College, PA
Paige’s Birthday present was a great hit. Everyone else in the family got to enjoy it too ... including our Dog.
— KC Sheeler, State College, PA
Thank you for the email to check in on our order. We absolutely love the bunk beds. Both of my kids are ecstatic & my husband & I are thrilled with the quality. To be honest, we have been looking for a bunk bed/futon sofa for a while now. We were hesitant to purchase online. However, I was very happy with the telephone conversation I had with your representative Fari Stover. She was extremely helpful in making my decision on which one to purchase. She was also very pleasant to speak with & made a few suggestions, etc. We are absolutely satisfied with our purchase. The items were delivered when promised, the trucking company was very easy to work with, & everything turned out great. I would certainly recommend Room Doctor.
— Gina Lang, State College, PA
All we need are price tags and we could be a Room Doctor Outlet Store!
— The Keils, State College, PA
We first started with a loft for my daughter then a dinette set and etageres. Then I bought a computer desk and entertainment center and stereo cabinet for my son. Everything holds up very well with great prices.
— Jackie H., State College, PA
We came to State College with an empty apartment and completed furnished it in less than a week. We are very happy with our furniture. We tell our friends about Room Doctor.
— Porntip P., State College, PA
Purchased Living Room Package: Mountain Series Full Bi-fold & Tender Touch, Twin Lounger & Select Mattress, Ozark coffee/End Table with coordinating futon covers. Bedroom: Full Rock Bed, Full Tender Touch, Night Stand, Kitchen: Dinette set with 6 fan chairs.
What a delightful sales person.
— Fran O., State College, PA
Thanks for taking care of us. We LOVE the futon. It fits perfectly into the small space we had, arms and all. The cover is exactly what I would have picked, and matches the room (and our taste) flawlessly. It was very easy for us to put together, too. Our son can’t wait to take a nap on it! The only thing was that when we received it, one of the center supports was broken. Instead of having to send it back, my husband said he will replace it. With that out of the way, it is absolutely what we were looking for! We’ll have to email some pictures of how well it matches. We appreciate all of your help. Thanks for everything!
— Kelly M., St. Clair, PA
Every time I come in this store I want to purchase something for a family member. Great Christmas present for my daughter, ’The Sky chair,‘ I could picture it on her wrap around porch.
— Barbara N., State College, PA
Repeat Customer, Purchases include custom cover pillows and curtains and also solid wood carts.
I would need at least 4 of those Snack Trays: one for each family member: and that greatest feature is that I can stain them to match my existing furniture.
— The McElhaneys, State College, PA
You have such a nice store. We were really impressed. We were just driving by (on the way to move in at Penn State) we decided to stop in. We really like all the nice wood furniture you have … I really love my futon!
— Yeske and Chelsea S., PSU students, State College, PA
Purchased a Twin Grand Teton Futon Lounger Frame with a 7″ Twin Natural Futon Mattress & Twin Cover.
I would just like to comment on your outstanding customer relations. I have searched the web over to find the right loft bed for my two sons and we ran across this website. When I called this morning and spoke to the lady taking the orders I was thoroughly impressed with her friendliness and willingness to get me hooked up with the right solution regardless of making the big money sale, she seemed really interested in getting me taken care of and was mindful of the budget I was working with. That is customer service at its finest! Thank you so much for everything you kept my wife from making me try to build these things and to me that is priceless. I look forward to dealing with your company again for my future furniture needs. Oh! I almost forgot thanks for throwing in the additional clip on shelves!!!
— The Edwards, Louisville, KY
Purchased 2 Twin Liberty Lofts with 2 Ladders and 2 Small Clip on shelves.
Room Doctor has something for every room in the house.
— Nan M., State College, PA
Just bought a new house, and was buying furniture every month at Room Doctor.
This mattress is excellent, I sleep on it every night. Sometimes even in the couch position! — Thanks for a great product!
— Paul J., Thornhill, TN
I did not know there was such a wide selection of futon mattresses to choose from until I tried them all at your showroom in State College.
— Susan R., State College, PA
I am impressed with your fabric selection and customization work. I can have the designer look without having to pay an arm and a leg.
— Kelly L., Howard, PA
We have driven by your store many times and wanted to stop by to see what you have. We are amazed with the selection but most of all we love your fun lights in the window.
— Adam P., State College, PA
I was very impressed with the quick delivery service and high quality of your product. I am very pleased with my Twin Everest Lounger.
— Steve R., State College, PA
I moved to Delware recently but I had such a wonderful shopping experience with you that I still wanted to purchase my new frame and mattress from Room Doctor. The service and your selection of products are exceptional — it is worth the shipping cost!
— Edith H., State College, PA
I fell in love with the room package and had to have it.
— Renee S., State College, PA
I’ve had the Eternity futon for over a year and love it. I’ve owned a waterbed and a Sealy Posturpedic in the past and neither are as comfortable as the Eternity.
— Maxine M., Pine Grove Mills, PA
The Haley is wonderful. What a difference from the other mattresses!
— Helen, Spring Mills, PA
It’s been great. It’s seen a lot of parties, lots of moving from storage to parent’s houses. It’s been moved all over the place. It still looks exactly the same as when I first got it. It’s excellent.
— Jean H., ex-student from State College, PA
I realize this is the kind of treatment you want for all your customers. But I also realize that many companies don’t provide that kind of genuine help and service, so I want to encourage you to keep it going.
— Les K., State College, PA
I was told the RTA loft bed would be here by the 13th, and I have to tell you I was most surprised on the 11th to find the bed being delivered. I was impressed by the speed and cost of this.
— Kristina C., NY
We love our futons specially when we have family or friends visiting there is always extra sleeping space.
— Fari Stover, State College, PA
Our cabin had knotty pine through out it and the Southern yellow pine was an excellent match. We enjoyed our shopping experience at Room Doctor and refer a lot of family and friends.
— David King, State College, PA
I received my platform bed on 6 April, set it up within an hour, and have been very happy with it since. The customized height allowed for storage underneath just as I had envisioned. I am very pleased with the product to date, and my overall experience with Room Doctor. I have and will continue to recommend you to others. Thank you!
— Shawn Sorenson, State College, PA
Your beds are perfect for the small 9 x 12 space I had to develop the theme of a rustic camp room. Thanks. they were easy to assemble and light weight and the delivery came right on time.
— Sandra Graves, State College, PA
I recently purchase the plateau bed (king size). I am very happy with my purchase. It was easy to put together after staining it. Thanks for a great price.
— Anonymous, PA
I am very satisfied with your service and your product. The unfinished queen bed frame that I purchased was easy to assemble and is solid and attractive. Thank you!
— Joan Robley, PA
I am very happy with my purchase. It is a very sturdy, easy to assemble piece. I look forward to doing business with you in the future. Thank you
— Christa Gramling, PA
Stacy Spearly and Fari Stover did such an excellent job trying to get an order to me of a twin bed or two twin beds, a mattress and two soji screens that I must commend their service and attitude to you. Unfortunately, all the work they did came to naught because we live in such a rural area that shipping costs were greater than the furniture costs! I would recommend your company to anyone because of their service.
— Jo Cavanagh, KY
Loved everything. Your people are really great! My order was wrong and I still love you guys. It was corrected immediately and politely. The quality and fit was great for the price. Thanks Again.
— Austin Azzaretto, PA
Received your fine product and am enjoying it. Keep me on your mailing list. Thanks
— Adam Radzik, NY
I moved from Scranton, PA & moved to the D.C. metro area & couldn't find a decent made futon that wasn't expensive. I found your futons posted at eBay.com & started browsing through your website. My sister bought a super ez sofa & I was skeptical about the purchase........until I slept on it. WOW!! A wooden futon made in Pennsylvania, U.S.A. that didn't take long to arrive, simple to assemble, & this futon has to be strong in order to support me because I'm a big guy. After I assembled it, I was surprised how solid the wooden members are. Converting this to a bed is very easy, and I sleep amazingly well while it's in bench mode. It's really nice to see something this well made coming from Pennsylvania, U.S.A. I'm so impressed that I wouldn't want another couch or bed.
— Jim Emmel , Scranton, PA
I was very, very happy with my purchase as well as the people in customer service and the wonderful card I received. I can't thank you enough. It's incredible and wonderful in this day and age to deal with people who really are diligent and have a positive attitude. Thank you so much, Best regards.
— Sharon Azar, IL
The products and service I received were excellent and I will definitely purchase from you again.
— Ted Rock, NH
Thank you for all your help in getting my son set up for Penn State living. We arrived at your store after a long drive and day of unpacking only to find that you were closing in five minutes. You welcomed us and made us feel that you would stay as long as we needed - a refreshing change from every other store that I know. Your website helped us while shopping from home and we are eagerly awaiting our delivery. Thank you again.
— Anonymous, Online
We received delivery yesterday. Just wanted to let you know I'm VERY satisfied w/the bookcases Stacy suggested. Managed to bump them up in the corner to simulate a corner shelf for MUCH less than a corner case would've cost. I've suggested your company to some friends back in the US after assignment abroad. They may be contacting you shortly after we told them about your reasonable prices and fantastic customer service. Thanks again. If we need anything else, you know we'll be in touch.
— Rosemary, NC
I was very happy/satisfied with the platform bed I ordered ("the rock"). I placed the order over the phone; and the customer service rep was very pleasant and helpful. Overall, it was a great transaction! If the need arises, I will definitely purchase from your company in the future.
— Linda Barry, ME
Very happy with the service and product. Promptly delivered, easy to assemble, and phone operators were a pleasure to talk to.
— MC, PA
The bed we received from your company is perfect and the service was excellent. If someone was looking at buying this type of furniture I would definitely recommend this company due to the quality of the furniture and the courteous sales staff.
— L. Dugan, State College, PA
Thanks for following up. I'm quite satisfied with my new bed, quick delivery, ease of assembly, and with the excellent customer service I received. I have already recommended Room Doctor to some of my friends.
— Rebecca Daniels, State College, PA
First, I would like to thank you Stacy for the courteous manner in which you communicated the information to me concerning the numerous questions I asked as well as took and processed my order. I truly appreciate the fact that you researched my questions and not just promised me anything to attain my business but supplied facts. Your professionalism is a warm welcome to that which I have received in the past. Secondly, I would like to thank the RoomDoctor employees for the expeditious means by which they packaged, shipped, and in which I received my furniture (three days is absolutely amazing for the items I requested - even local delivery is not usually that fast). I would also like to thank the delivery guy for his courteous manner as well as bringing my items into the main area of my home. Finally, I would like to say the entire process was friendly, easy, and eases my mind since I have suggested to several of my co-workers and friends to visit the site for simple but sturdy home furnishings (several of my co-workers have children in college in their own apartments and this furniture is perfect for collegiate students or those acquiring their first apartment or home). I am quite sure you can look forward to hearing from me since I have another domicile which I am purchasing this Spring/Summer. Sincerely,
— Gabrielle R. Caddle, State College, PA
Our platform bed arrived in a matter of days. We stained and sanded on the weekend, and had it assembled by Sunday evening. We got an organic latex mattress to top it off, and are happy that everything is 'made in the USA' with no toxic materials! Thank you.
— Janet Klapac, OH
My order was processed without a hitch. The loft and futon were a snap to assemble, and turned out to be much sturdier than I thought. Thanks for the great service and quality. It was apleasure to do business with you.
— Brian French, IA
We LOVE the furniture that we purchased from the Room Doctor and have recommended you to everybody that we know. The furniture is great quality, beautiful, sturdy, and was incredibly affordable. Shipping charges were absolutely on target and very fair. The delivery was smooth and assembling the bed was easily done by my husband on his own. Our son LOVES his "up high" bed, especially the ladder, and it really opened up the room for us. The big dresser is perfect too. Thank you so much. We had a wonderful experience and would certainly use you again for future furniture needs.
— Nicola Evans , State College, PA
I have no complaints at all. The construction and materials were of fine quality, and this 64 year old arthritic female put it together without a hitch. I stained it to match my handmade nightstand and it looks great.
— Judy Morrison , State College, PA
I have to say, not only was my bed easy to put together (I have the queen-sized platform with headboard in naked pine and put it together in less than 90 minutes from breaking open the box to fluffing the bed skirt), but it's a beautiful quality and firm support that I look forward to each night. I must also say that each and every time I called wondering about possible finishes or delivery questions, I was given more help than I could have otherwise expected from a family member! Well done, a good business is not just in the product but in the details like customer service and dependability. If only I needed more beds!
— Kim, NJ
We are very happy with our loft bed!! You were a great company to work with. Everyone I spoke with was friendly, knowledgeable and helpful. Your shipping instructions were detailed and straightforward. I have been recommending Room Doctor to whomever asks about it.
— Juli Denny, TN
We love the two loft beds we bought. The kids are having a ball on them, under them and yes even sleeping on them occasionally. Thanks for your excellent customer service and exceptional timeliness is getting them to us. I will recommend Room Doctor to anyone I can.
— Jill Garrett, VA
couldn't be happier-love the bed. It was more "finished" than I expected. It looks perfect in our lighthouse room. I want to thank you for answering all my questions and being so nice on the phone. It is rare to find good customer service now days and your company definately has good customer service. I would/will be recommending you to anyone who needs a bed. Thank you sooooo much. Prompt delivery--actually faster than expected. I'm just thrilled. Your company is the best company I have dealt with and I do a lot of buying and comparing. Outstanding THANK YOU!
— Sharon Lambright , PA
We are thrilled with it. It was very easy to assemble and my teenage son LOVES it! Best of all, everytime one of his friends comes over, they go home and tell their parents they want a bed like Tyler's. I've given your web address & contact information to several friends already. Thanks so much for the quality product and great customer service!
— Crystal Myers, PA
The furniture is great! My son is very happy with his bedroom set. It was easy to set up, very durable, and offered at an attractive price.
We will be doing business with the Room doctor in the future.
— Brett Fereday, State College, PA
I've had a great experience with your company from start to finish. I ordered The Plateau platform bed over the phone. The woman was very polite and helpful and was able to take my information and have the bed shipped quickly. It arrived in excellent condition and I was able to put it together in no time at all. The quality of the bed is great. Solid and sturdy. My son, who is four, loves his "big boy" bed!
Thanks for following up and feel free to use this on your testimonial page.
— Barbara Cruz, NJ
I am very happy with my purchase! I love the quality, the value and it arrived quickly. I was very impressed with the customer service. Everyone I spoke to was very helpful and so pleasant (in a genuine way). I was most pleased with the whole experience. Thank you again very much!
— Edda, WV
We do love them, they are the perfect blend of natural and elegance. We have had numerous compliments, so pass it on.
— Kathleen East , PA
Our 7 year old is thrilled with his loft bed and we were very happy with our experience. The product arrived quicker than we expected and was packaged perfectly. The only issue we had was that we had ordered it stained and it did not arrive stained. Your customer service people were great about that, and in the end everything worked out just fine. We really only have positive things to say about our whole experience with your company, start to finish. We also feel good about the product in our son's room, knowing that you are a socially and health-conscious company.
So thank you very much! You guys are great and we would wholeheartedly recommend your company and products to anyone and everyone.
— Dina Derrick, PA
My wife and I absolutely love the twin beds that we purchased from you. Their quality is excellent, assembly easy and the wood is beautiful. It's a great value and we are thrilled. Thank you!
— Andrew Gold, State College, PA
I love my loft beds! It was so easy and you guys were great. They smell good too.
— Diane Baker
Just wanted to take a moment to compliment you on an excellent product and unbelievably great customer service. I bought a complete futon over the web. I called to get help selecting my mattress and completing my order. Room Doctor spent a lot of time answering all my questions and ensuring I got exactly what I needed at a great price. The product is high-quality and delivered right on time. I couldn’t be happier!
— Viki, Plymouth Meeting, PA
Just wanted to drop you a note to let you know that my son’s Futon, mattress, and cover did arrive yesterday.. and we assembled it last night .. he really loves it .. Assembly was really easy and the quality of the product is as stated in your website .. it appears to be a very solid piece of furniture that I am sure will withstand years of use.
— Ronald S. Citta, State College, PA
